Last Modified on May 1, 2015
This policy answers the following questions:
Types of Information We Collect
Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access certain areas of the Service, but if you choose not to disclose certain personal information to us, you will not be able to access certain aspects of the Company Features.
We collect personal information when you create an account through the Company Features; participate in registration forms, feedback forms, order forms or surveys; or receive customer or technical support.
To create an account for the Company Features, we require you to provide certain information to create your profile, including your username, gender and email address. Providing additional information beyond what is required to create an account, such as providing your age, gender, ethnicity, marital status and birthdate, is entirely optional, but enables you to gain more from the Company Features. We may also collect financial qualification and billing information, such as billing name and address and credit/debit card information.
Third Party Privacy Policies
Through the Company Features, you may be able to link to technology, software and services owned and controlled by third parties (the “Third Party Features”). For example, we offer features of the Service that allow you to link your account to third party services, such as Facebook, Pinterest and Twitter. If you sign up for one of these services, we may also collect personally identifiable information from these Internet sources and database services.
By submitting personal information through the Service, you authorize the Company to share this personal information for the purposes identified herein and on the Service, such as responding to user inquiries and processing transactions.
How We Use Your Personal Information
The personal information you provide to us will allow us to provide the Company Features to you, including alerting you of new products or services, features, or enhancements; handling your customer service questions or issues; providing for order processing; requesting feedback; distributing newsletters; and notifying you of promotions, contests, surveys updates, or special offers that we think may interest you. We may also use your email address, postal address, phone number, SMS (for which your service provider may charge you) or instant messaging as part of the Company Features in sending you messages about the Company Features and other general announcements. Our automated systems analyze your content to provide you personally relevant product features, such as customized search results and tailored advertising.
We keep track of your interactions with us, including but not limited to your activity within the Company Features. We may also use your personal information to contact you when necessary.
We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Company Features. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Company Features (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any Company Features users.
When you use the Company Features, we may use GPS technology (or other similar technology) to determine your current location. We may share your current location with other users of the Company Features or our partners (including to third parties who are providing Third Party Features). If you do not want us to collect information regarding your location, you should turn off the location services for the mobile application located in your mobile phone settings and/or within the Company Features.
Do Not Track
In compliance with California legislation, AB370, effective January 1, 2014, the Company’s practices in responding to “do not track signals and collecting user information over time and across a network of websites when you visit the Service are described below. We ignore the request of “do not track” signals sent by your browser when you visit the Service.
The Company Features use analytic software to help us learn about who visits the Service and what pages are being viewed.
Our servers automatically record information that your browser sends whenever you visit the Service. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Company Features, if any, which Company Features you use and from where, and when and how long you use them. We use this information to monitor and analyze how users use the Company Features, to provide customer service and to maintain and improve the Company Features.
We do not knowingly collect personal information from children under 13. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.
Will we share your personal information with third parties?
We use your personal information to provide the Company Features to you, respond to your requests and send communications to you about new services, features or enhancements to the Company Features, to notify you of promotions, updates, or special offers (which may be offered by the Company or one of its business partners) that may be of interest to you and to handle your customer service questions or issues. We may share your personal information with carefully selected vendors and business partners, including companies that perform marketing services and other business operations for us, under strict terms described herein. In addition, we will share the personal information we collect from you under the following circumstances:
Additional Information You Should Know About Third Parties
What choices do you have about the collection and use of your personal information?
Control of Your Information
You may update or delete your personal information or modify your account preferences for the Company Features by updating your profile information online. When you delete your account, we will keep your email address and submitted content on file and we may retain other account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities. In addition, you may not have the ability to remove certain submitted content once uploaded through the Company Features.
Opting Out of Receiving Communications from Us
In the event that we send communications to you via email and you no longer want to receive our emails or other announcements, you may opt-out by emailing us at [email protected]. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
Dispute Resolution by Binding Arbitration
Dispute Resolution for Residents of the European Union
What security measures do we take to safeguard your personal information?
The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, we take reasonable steps to restrict access to personal information to Company employees and agents who need to know this information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Company Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
Notification of Changes
Questions? Contact Us
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